Refund policy.

BCF International Pty Ltd trading as “OFRESH” (“we”, “us”, “our”) products will be delivered by local courier, please refer to our FAQ page for more details.

• All products are non-returnable and non-exchangeable.

• In the event of dispute, our decision shall be final and conclusive.

• However, if you receive a product that is damaged or defective, please reach out to our customer service team within 14 days upon receipt of purchase with photo evidence of the damage.