
Frequently Asked Questions
Our Product
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OFresh Brushpicks are made with BPA-free, food-grade plastic, ensuring a safe and highly effective oral hygiene solution.
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Our Brushpicks are SGS certified, guaranteeing the highest quality and safety for our customers.
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Our Brushpicks offer dual-ended cleaning for comprehensive oral care. The bristle head effectively removes food particles and plaque from larger gaps and hard-to-reach areas around molars, thanks to its flexible stem. The pointed tip is designed for precise cleaning between tighter spaces, especially at the front of your teeth, with a scored edge for plaque removal.
How to Use:
Gently insert the Brushpick between teeth, interdental spaces, or dental appliances.
Use a soft, back-and-forth motion to remove plaque and food particles.
Bend the stem for access to difficult-to-reach areas.
Follow with regular brushing for optimal cleaning.
Dispose of the Brushpick after single use.
Caution: Use gentle pressure. Consult your dentist if you experience gum irritation. Keep out of reach of children.
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Absolutely! We're committed to sustainability—both our Brushpicks and cases are recyclable. For an eco-friendly and cost-effective option, our 600-piece bulk pack jar allows you to refill your portable cases.
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While OFresh Brushpicks don't have a traditional expiration date, it's important to consider material degradation and hygiene. Storing them properly and using them as intended will ensure optimal performance. And they are intended for single use.
Account & Billing
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By creating an account on ofresh.com.au, you will be able to keep a record of all your purchases, billing, and order tracking information. If you choose to receive emails, you will also be the first to know about our promotions and new products!
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To create an account, simply click on the “Log In” button in the upper right-hand corner of any page and then select “Register” to create an account. You can also create an account during your initial checkout.
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You are able to update your account details by simply clicking on the “Account Details” option under “My Account”.
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Please click on the “Forgot Your Password?” link on the log-in screen for instructions on how to recover your account. Or, please contact info@ofresh.com.au for additional assistance.
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Your privacy is important to us. We will never share your information with third parties. For complete details, please review our Privacy Policy.
Orders
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We currently only accept Credit/Debit Card, Apply Pay and Google Pay options.
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If you have any issues/changes you would like to make to your order, please contact info@ofresh.com.au or our business Whatsapp number for further assistance.
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Sign up for our membership to receive timely notifications about OFresh restock promotions, ensuring you never miss a chance to save.
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We understand the importance of product availability. If an item is out of stock online, please know we are committed to restocking it promptly.
Shipping, delivery & returns
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Orders typically arrive in 5-7 working days depending on location. However, during peak seasons or sales periods your order may take a few extra days to arrive. You should receive an email with your order tracking link from our courier partner. Feel free to contact our customer service team for any issues.
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Yes, we do ship internationally to select countries only. Please see below shipping arrangements:
Flat rate $15 AUD: Hong Kong, China, Singapore, Malaysia, Japan & Korea
Flat rate $20 AUD: United Kingdom
We offer free international shipping on all orders over $100 AUD. Please use code FREESHIP100 at checkout to redeem.
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We are unable to ship to PO boxes. Please provide a physical street address for delivery.
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Should you need to amend your details after purchase, please contact us via info@ofresh.com.au or our business Whatsapp within 24 hours of placing your order.
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Returns are only available to customers who have received a faulty/incorrect product. If that’s the case, simply send an email to info@ofresh.com.au to initiate return. Please attach photos of the incorrect product/defect and our customer service team will get back to you promptly.